Offline Payments: Over the Counter

Q1)Can I make OTC Challan payments at any branch of the authorised banks?

Yes, OTC Challan payment/s can be made at any branch of the selected authorised bank. The details of these banks are available on the GST Portal.

Q2) What is the maximum amount that can be paid per Challan using Over the Counter (OTC) payment mode option?

One or more OTC Challans can be created for any amount/s such that the total value of OTC payments within a tax period (calendar month/quarter) does not exceed INR 10,000. Therefore, the maximum amount that can be paid using a single OTC Challan is limited to INR 10,000.

Please note: If you have generated but unpaid OTC Challans in a given tax period amounting to INR 10,000 the system will not let you generate any more OTC Challans until the unpaid Challans automatically expire or cancelled by the taxpayer.

Q3) Are Outstation Cheques accepted by banks for OTC payments?

Yes, Outstation Cheques (payable at par at all branches of bank) are accepted by banks for OTC payments.

Q4) For OTC payments, which date is treated as the payment deposit date? The date of deposit of Cheque/DD or the date of realization?

The date of realization is treated as the payment deposit date.

Q5) How long does it take for Cheque/DD payments to get updated in the GST Portal?

Cheque/ DD payments gets updated in the GST Portal as and when updated by the bank.

Q6) Who will issue the acknowledgement receipt on depositing Cash/Cheque/DD with a bank?

The respective bank’s branch shall issue the acknowledgement receipt.

Q7) How long does it take for cash payments to get updated in the GST System Portal?

Cash payments get updated in the GST System Portal as and when updated by the bank.