An API call is a specific operation GSTZen makes to the GSTN Government Portal or E-Way Bill Portal to send or receive data. Request for OTP, Downloading Return data, etc. are examples of API calls.
The Government Portal provides an Application Programming Interface (API) that software companies like GSTZen can use to send and receive data from the Government Portal on behalf of our users.
The user has to enable API access for their GSTIN and login to the Government Portal through GSTZen using OTP received on their registered email or mobile number.
2) The user must then login using OTP received on their registered email address or mobile number.
Please click here - Enable API access in GSTN Portal and follow the instructions in the video.
As per parameters set by the Government Portal, session validity is 6 hours.
As per parameters set by the Government Portalgst.gov.in, default OTP session is 6 hours. GSTZen has the option of extending the session for 6 hour increments up to a maximum of 30 days. Normally, we do not extend the session, since it will consume additional API calls.
For longer sessions, GSTZen has to extend the session every 6 hours. Such extensions can be done up to a maximum of 30 days. GSTZen incurs additional API calls and cost to do. By default, we provide this functionality only for our corporate users. We can provide it at extra cost for your account, if you so desire.
Note - If you are an existing customer, please send an email to firstname.lastname@example.org to enquire about OTP session extension service.
Yes. You can forward the OTP to GSTZen and make the login process automatic. Please get in touch with us if you would like to enable this functionality.