How to Setup Tally to work with GSTZen
Reason this error occurs - You will receive this error if the Tally Settings are not right.
Resolution - Verify if your Tally Settings are shown as in Image 2. If yes, kindly change the settings to as shown in Image 3.
Image 2 -
Image 3 - This is the correct Tally Setting
Reason this error occurs - You will receive this error if you choose Multiple Financial Years while downloading Tally Purchase Register.
Resolution - Please choose One financial year at a time to avoid the issue.
Reason this error occurs - You will receive this error if you do not have Tally running in the computer.
Resolution - Install and run Tally in the system. Then, open GSTZen software and click on Use this company
GSTZen's Tally Integration only uploads Purchase Register and not Credit/Debit Notes. This is because Credit/Debit notes need to be linked with the Invoice and we are currently unable to get this linking information from Tally.
You may upload Credit/Debit Notes in XLS format. Here is an article that will guide you through Credit/Debit Notes excel upload - Upload CN/DN in excel format