The government of India has created 7 posts of Indirect Tax Ombudsman at 7 stations, namely, Delhi, Mumbai, Chennai, Kolkata, Bengaluru, Ahmedabad and Lucknow under the Indirect Tax Ombudsman Guidelines, 2011.
If citizens have complaints and field officers don't respond to their grievances, citizen could approach jurisdictional Indirect Tax Ombudsman in terms of Indirect Tax Ombudsman guidelines 2011. Seven Ombudsman offices are located as below. Details of office of the Ombudsman are available on website CBEC Gov Portal.
|S .No.||Location||Territorial Jurisdiction|
|1||Delhi||NCT, Himachal Pradesh, Punjab, Haryana, Chandigarh, Jammu & Kashmir|
|2||Mumbai||Maharashtra and Goa|
|3||Chennai||Tamil Nadu, Puducherry, Andhra Pradesh|
|4||Kolkata||West Bangal, Bihar, Orissa, North Eastern States, Jharkhand, Andaman & Nicobar Islands|
|5||Bengaluru||Karnataka, Kerala, Lakshadweep|
|6||Ahmedabad||Gujrat, Rajasthan, Daman & Diu, Dadra & Nagar Haveli|
|7||Lucknow||Uttar Pradesh, Uttarkhand, Madhya Pradesh, Chattisgarh|
Addresses of indirect Tax Ombudsman office
|1||Delhi|| The Indirect Tax Ombudsman, New Delhi|
Room No. 580, 5th Floor, Hotel Samrat, Chanakyapuri,
New Delhi - 110 021.
Ph. No. 011-24672751/24102819, Fax: 011-24672751
|2||Chennai|| O/o Indirect Tax Ombudsman, Chennai|
26/1, Mahathma Gandhi Road, nungambakkam,
Chennai - 600 034
E-mail id: email@example.com
|3||Mumbai|| O/o Indirect Tax Ombudsman, Mumbai|
Utpad Shulk Bhavan. Plot No. C-24, Sector - E,
Bandra-Kurla Complex, Bandra (East)
Mumbai - 400 051
Phone No. 022-26572822.
E-mail id: firstname.lastname@example.org
|4||Lucknow|| O/o Indirect Tax Ombudsman|
7-A, Ashok Marg, Lucknow
Phone No. 0522-2233053
E-mail id: email@example.com
|5||Bangalore|| O/o Indirect Tax Ombudsman|
7th Floor, 'A' Wing, Kendriya Sadan, Koramangala,
Bangalore - 560 034.
Phone No. 080-25522358, Fax - 080-25539506
E-mail id: firstname.lastname@example.org