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Indirect Tax Ombudsman

The government of India has created 7 posts of Indirect Tax Ombudsman at 7 stations, namely, Delhi, Mumbai, Chennai, Kolkata, Bengaluru, Ahmedabad and Lucknow under the Indirect Tax Ombudsman Guidelines, 2011.

If citizens have complaints and field officers don't respond to their grievances, citizen could approach jurisdictional Indirect Tax Ombudsman in terms of Indirect Tax Ombudsman guidelines 2011. Seven Ombudsman offices are located as below. Details of office of the Ombudsman are available on website CBEC Gov Portal.

S .No. Location Territorial Jurisdiction
1 Delhi NCT, Himachal Pradesh, Punjab, Haryana, Chandigarh, Jammu & Kashmir
2 Mumbai Maharashtra and Goa
3 Chennai Tamil Nadu, Puducherry, Andhra Pradesh
4 Kolkata West Bangal, Bihar, Orissa, North Eastern States, Jharkhand, Andaman & Nicobar Islands
5 Bengaluru Karnataka, Kerala, Lakshadweep
6 Ahmedabad Gujrat, Rajasthan, Daman & Diu, Dadra & Nagar Haveli
7 Lucknow Uttar Pradesh, Uttarkhand, Madhya Pradesh, Chattisgarh

Addresses of indirect Tax Ombudsman office

S .No. Location Address
1 Delhi The Indirect Tax Ombudsman, New Delhi
Room No. 580, 5th Floor, Hotel Samrat, Chanakyapuri,
New Delhi - 110 021.
Ph. No. 011-24672751/24102819, Fax: 011-24672751
2 Chennai O/o Indirect Tax Ombudsman, Chennai
26/1, Mahathma Gandhi Road, nungambakkam,
Chennai - 600 034
E-mail id: indiataxommanchn@nic.in
3 Mumbai O/o Indirect Tax Ombudsman, Mumbai
Utpad Shulk Bhavan. Plot No. C-24, Sector - E,
Bandra-Kurla Complex, Bandra (East)
Mumbai - 400 051
Phone No. 022-26572822.
E-mail id: ombudsman-mum@nic.in
4 Lucknow O/o Indirect Tax Ombudsman
7-A, Ashok Marg, Lucknow
Phone No. 0522-2233053
E-mail id: ombudsmanluck@gmail.com
5 Bangalore O/o Indirect Tax Ombudsman
7th Floor, 'A' Wing, Kendriya Sadan, Koramangala,
Bangalore - 560 034.
Phone No. 080-25522358, Fax - 080-25539506
E-mail id: ombudsman.indt.blr@gmail.com